From Factory Floor to Your Door — Delivered Right
Backed by expert logistics, proven protocols, and trusted global carriers — so your parts arrive on time, every time.
Why Delivery Matters?
At XDL Machinery, we know that secure, on-time delivery is just as important as the parts we produce. That’s why we manage the entire logistics process — from packaging to final-mile delivery — with precision and care. Whether by sea, air, truck, or rail, we coordinate with trusted global carriers to ensure your parts arrive safely, on schedule, and in perfect condition.
- Security
- Reliability
- Timeliness
- Global Reach
Our Delivery Process
Secure & Industry-Compliant Packaging
We use industrial-grade packaging, including anti-static bags, foam inserts, sealed cartons, and vacuum sealing when needed. All shipments are secured in ISPM-15 certified wooden crates and pallets for export, with clear labeling for traceability, handling, and destination accuracy.
Domestic Delivery to Port
We coordinate secure, reliable transport to major ports like Dalian, Shanghai, Shenzhen, Guangdong, Ningbo and Qingdao using trusted trucking partners. High-value shipments are GPS-tracked, and timelines are managed closely to prevent delays or congestion.
Container Loading & Supervision
We provide full loading supervision for FCL shipments, including photos, videos, sealing records, and detailed reports. For LCL shipments, consolidation services are available to ensure secure and efficient packing
Customs Declaration & Documentation
Our logistics team handles all required paperwork — export declarations, packing lists, invoices, HS code classification, and certificates of origin. We ensure full compliance with both Chinese regulations and destination country requirements to avoid customs delays and extra costs.
International Freight Options
We offer sea, air, rail, and truck freight to match your delivery needs and budget. FCL, LCL, bonded trucking, and express options are available through trusted global carriers. We help you choose the best method by balancing cost, lead time, and shipment size.
Insurance Coverage
Upon request, we arrange full-value cargo insurance to protect your shipment from end to end. We partner with top-tier insurers to minimize your risk and ensure peace of mind throughout transit.
International Customs Clearance
We coordinate with freight forwarders and customs brokers at the destination to ensure smooth clearance. We support DDP/DAP shipping terms based on your needs, helping you avoid surprises and streamline delivery.
Final Delivery to Customer
We offer door-to-door delivery across the global. We partner with trusted carriers like Maersk, MSC, Kuehne + Nagel, Cosco, DHL, FedEx, UPS, and proactively provide tracking and delivery updates.
Proactive Communication & Delivery Support
From pickup to final delivery, we keep you informed every step of the way. Our team provides timely updates, resolves issues quickly, and stays aligned with your logistics team to ensure a smooth shipping experience.
We will response within 24 hours.
Flexible Shipping Solutions Tailored to Your Needs
Whether speed, cost, or route flexibility matters most to your business — we offer multiple shipping modes to match your priorities.
Sea Freight
Cost-Effective, Reliable for Large Volumes
Partnering with top-tier ocean carriers, we provide affordable shipping with dependable scheduling. Ideal for high-volume orders or planned restocking.
Air Freight
Fast, Secure Delivery for Urgent Needs
When time is critical, our air freight options ensure your parts arrive quickly and safely. Perfect for tight project timelines or high-value goods.
Rail Freight (China-Europe Railway Express)
Balanced Speed and Cost Across Continents
A smart middle ground between sea and air, our rail freight delivers faster than ocean and cheaper than air — ideal for European-bound shipments.
Truck Freight (Cross-Border & Domestic)
Flexible Regional Delivery Across Asia
For cross-border shipments within Asia, including Southeast Asia, we offer bonded truck freight with customs support and door-to-door precision.
FAQs on packaging & delivery
❓ What packaging methods do you use to ensure parts arrive safely?
We use industrial-grade packaging tailored to your parts’ size, weight, and fragility. This includes anti-static bags, custom foam inserts, sealed cartons, and vacuum sealing when necessary. For export shipments, we use ISPM-15 certified wooden crates and pallets. Each package is clearly labeled for traceability, handling instructions, and destination information.
❓ Can you ship to my country, and how long will it take?
Yes — we ship globally. Typical transit times vary depending on the destination and shipping method. Here are general estimates:
North America & Europe: 20–40 days by sea, 5–10 days by air
Asia-Pacific: 5–15 days by sea or truck, 3–7 days by air
South America: 30–50 days by sea, 7–12 days by air
Middle East: 25–40 days by sea, 5–10 days by air
Africa: 30–55 days by sea, 7–14 days by air
We offer sea, air, rail, and truck freight, and will help you choose the best shipping option based on your timeline and budget. Our logistics experts ensure each shipment is optimized for reliability and cost-efficiency.
❓Do you handle customs clearance and import duties?
Yes, we can support DDP (Delivered Duty Paid) or DAP (Delivered at Place) terms depending on your location and preference.
For U.S. customers, due to the unpredictability of tariffs on Chinese goods, we usually recommend DAP terms, where you (the importer) handle duties and taxes. However, our trusted logistics partners and customs brokers can assist you through the entire clearance and payment process, ensuring everything is handled correctly and efficiently.
To ensure accurate HS code classification and minimize the risk of delays or unexpected charges, we kindly ask our customers to provide a detailed description of the parts or components being shipped. This allows us to prepare the correct documentation and match the goods with the most appropriate tariff codes.
We handle all export paperwork on our end — including commercial invoices, packing lists, HS codes, and certificates of origin — to help your shipment clear customs smoothly.
❓ Can I track my shipment in real time?
Yes, absolutely. Once your shipment leaves our facility, we’ll provide you with a tracking number and carrier details.
You can track the real-time status of your shipment across multiple carriers using the following link:
👉 Track Your Shipment – Simply enter your tracking number to view updates.
We monitor all shipments proactively and will keep you informed throughout the delivery process. If there are any delays or issues, our logistics support team will notify you and coordinate a solution immediately.
❓ What if my shipment is damaged or delayed?
We take every precaution to ensure safe delivery — from industry-compliant packaging to working with trusted carriers and offering full-value cargo insurance upon request.
If damage occurs and it’s determined to be our responsibility, we will replace the parts free of charge.
We will work with you immediately to document the issue, identify the cause, and resolve the situation quickly — ensuring your production timeline is minimally affected.
Have a Project in Mind? Let’s Make It Happen.
Tell us about your parts, requirements, or challenges.
We’ll guide you through materials, production, and logistics — and make sure your parts arrive on time, on spec, and stress-free.
Attention: For attachments larger than 20MB, please send them directly to sales@xdlmachinery.com.
